Information for Accreditation holders will be updated in the lead up to the Festival.
As part of your Accreditation, you can collect a free copy of our Festival Catalogue during your visit. Please collect your catalogue from the Festival Hub in The Maltings by showing your Accreditation Pass.
Accessing your ticket account
If you have already purchased Accreditation then you can secure your place at each screening for free.
Please make sure you book a ticket for each event you wish to attend ahead of arriving at the festival.
You can log into your account by clicking the person icon in our main menu. Please use the details you set up when purchasing your Accreditation.
Once you have completed checkout, you will receive a confirmation email containing your booking details. If you chose to receive e-tickets, you will receive an additional email with these attached.
You can also access your Accreditation (membership) and Ticket details on your Account page. If you chose to receive your tickets digitally, these will be available for you to download.
Our box office is managed by our partners, The Maltings, and so you will receive confirmation by email directly from them.
If you have any questions about tickets, please email email@example.com.
Accessing your delegate account
Delegate accounts are managed on the Film Chief platform. Please ensure your details are up to date in the ‘My Account’ section.
Accreditation provides access to our virtual screening room from Monday 6th March until Sunday 2nd April where you will be able to view the festival programme online.
We will send you details on how to access the screening room ahead of the festival.